User support technician

Job Title: User Support Technician
Employer: JK Contracting and Consulting Inc.

Location: Burlington, ON L7L 6W6
Salary: $35.00 hourly / 35 hours per week
Terms of Employment:

• Permanent, Full-time
• Day, Early Morning, Evening, Morning, Night shifts
  Start Date: As soon as possible
  Vacancies: 1 vacancy
  Verified Source: Job Bank #2768376

Overview

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

Responsibilities:

• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software

Experience and Specialization:

• Computer and Technology Knowledge:
  • MAC
  • Web service design
  • MS Office
  • MS Windows

Who Can Apply:

• Only apply to this job if you are a Canadian citizen, a permanent or temporary resident of Canada, or have a valid Canadian work permit.
• If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to Apply:
By email: jaismeen.kaur9207@gmail.com

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