User support technician

Job Description

Job Title: User Support Technician
Employer: RAENAN CONSULTANCY INC.

Location: Brampton, ON L7A 4E2
Salary: $35.00 hourly / 35 hours per week
Terms of Employment:

• Permanent, Full-time
• Day, Early Morning, Evening, Morning shifts
  Start Date: As soon as possible
  Vacancies: 1 vacancy
  Source: Job Bank #2806030

Overview

Languages: English

Education: Bachelor’s degree

Experience: 7 months to less than 1 year

Responsibilities:

• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network, and Internet support to users in response to identified difficulties

Additional Information:

• Security and Safety: Basic security clearance
• Work Conditions and Physical Capabilities:
  • Fast-paced environment
  • Work under pressure with tight deadlines
  • Attention to detail
  • Sitting
• Personal Suitability:
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral and written communication
  • Initiative
  • Judgement
  • Organized
  • Team player

Employment Groups:
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Indigenous people
• Persons with disabilities
• Newcomers to Canada
• Veterans
• Visible minorities
• Youth

Who Can Apply:
Only apply to this job if:

• You are a Canadian citizen, a permanent or temporary resident of Canada
• You have a valid Canadian work permit
• If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to Apply:
By email: jaismeen.kaur9207@gmail.com

How-to-apply Instructions:
Please include a cover letter in your application.