Job Position: Technical Support Analyst Company Name: National Employment and Consulting Inc. Location: Etobicoke, ON M9W 0B6 Salary: $35.00 per hour, 35 hours per week Employment Type: Permanent, Full-time Start Date: As soon as possible Vacancies: 1 vacancy (Permanent placement opportunity) Verified Source: Job Bank #2893887
Job Responsibilities:
Respond to users experiencing difficulties with computer systems
Consult user guides, technical manuals, and other resources to implement solutions
Provide advice and training to users on resolving identified issues
Maintain a problems and solutions log for use by other support analysts
Provide business systems, network, and Internet support in response to user issues
Personal Suitability:
Accurate and client-focused
Efficient interpersonal skills
Excellent written communication and judgment
Strong time management skills
Ability to work under pressure and meet tight deadlines